FAQ
Frequently asked questions
Clear answers about Printzy self-service QR printing — for users, institutions, and franchise enquiries.
What is a Printzy printing kiosk?
A Printzy printing kiosk is a self-service document printer. You scan a QR code, upload from your phone, pay online, and collect with a pickup code — without a staffed Xerox counter. See the printing kiosk page for details.
Is Printzy a vending machine printer?
Printzy is a vending-style self-service print kiosk for documents — unattended walk-up printing via QR and your phone — not a snack or photo booth vending machine. Learn more on the vending machine printer page.
How does Printzy work?
Scan the QR code on a Printzy kiosk with your phone, upload your document, pay online, and collect your print by entering a pickup code on the kiosk keypad. Most jobs finish in under 60 seconds. See How It Works for the full walkthrough.
How much does printing cost?
Pricing is shown on your phone before you confirm payment — paid online before printing.
Can I print from my phone?
Yes. Upload, payment, and print settings all happen on your phone after you scan the kiosk QR code. You only touch the kiosk to enter your pickup code.
Does Printzy support color printing?
Yes. You can choose black & white or colour, and single or double-sided, on your phone before you pay.
Can I print PDFs?
Yes. PDFs, assignments, forms, and standard document formats are supported when you upload from your phone.
Does Printzy work 24/7?
Printzy kiosks are built for unattended, always-on access where deployed. Availability depends on the host location and local franchisee operations.
Can colleges install Printzy?
Yes. Institutions provide space; a Printzy franchisee handles kiosk setup and day-to-day operations. See the Institutions page or contact us to discuss your campus.
How secure is document printing?
Files transfer over an encrypted connection and are removed from the system after printing completes. Upload and payment happen on your phone — no shared touchscreen.
How does the Printzy franchise work?
A Printzy franchise gives you the brand, kiosk hardware, software, onboarding, and ongoing support to run self-service QR printing in a defined area. Full details are on the Franchise page, or contact us to walk through it.
How do I apply for a Printzy franchise?
Send a short enquiry through the contact page with your name and the area you'd like to run Printzy in. We follow up to walk through the model and next steps.
Is the kiosk touchscreen?
No shared touchscreen — everything is driven from your phone for speed and hygiene. A small on-device keypad is used only for entering your pickup code.
Who is Printzy for?
Anyone who needs a quick print — students, professionals, visitors, and the general public. Printzy works at institutions and everyday locations alike, wherever a kiosk is available.